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Partner councils guiding quarterly releases
Product Roadmap
Building Malaysia’s sovereign voice infrastructure together.
Every milestone is co-designed with councils, community partners, and enterprises so Suara delivers inclusive voice automation that Malaysia can trust.
- Co-created with ministries, NGOs, and enterprises across Malaysia
- Dialects, accessibility, and security tracked every quarter
- RapidScreen intelligence keeps feedback loops continuously learning
Quarter Pulse
Q2 · Operational ExcellenceOn Track · 88%
Q3 · Ecosystem & IntegrationsIn Review · 62%
68%
Average automation lift across pilot journeys
16 regions
Dialect coverage targeted by year end
2025 roadmap anchored on four nationwide missions.
Each quarter advances dialect coverage, operational excellence, ecosystem reach, and measurable impact.
Q1 2025Phase 1
Dialects & Coverage
- Expand Sabah & Sarawak dialect models with community recordings
- Launch Malay–English code-switching boosters across channels
- Publish accessibility scorecards for inclusive design partners
Q2 2025Phase 2
Operational Excellence
- Release live-ops incident automation for government hotlines
- Introduce anonymised benchmarking dashboards for NGOs
- Complete ISO/IEC 27001 readiness via external audit
Q3 2025Phase 3
Ecosystem & Integrations
- Debut open developer programme with SDK and sandbox access
- Ship plug-and-play connectors for CRM and ticketing partners
- Host national voice AI challenge with universities and startups
Q4 2025Phase 4
Impact & Governance
- Roll out outcomes analytics tying feedback to policy decisions
- Launch national observatory for voice inclusion metrics
- Publish public transparency report on data stewardship
Milestone Journey
A phased plan that scales from dialect coverage to measurable outcomes.
Each phase spans multiple releases, pilot cohorts, and audit cycles so partners can adopt confidently at national scale.
Phase 01
Inclusive Coverage
Co-develop dialect and accessibility releases with regional councils, ensuring inclusive experiences nationwide.
Phase 02
Operational Mastery
Automate live operations, elevate QA, and deliver visibility across ministries, enterprises, and contact centres.
Phase 03
Open Ecosystem
Launch developer kits, integrations, and co-innovation programmes so partners can extend Suara everywhere.
Phase 04
Measured Impact
Publish dashboards, policy scorecards, and transparency reports tying every release to measurable outcomes.
Guiding Principles
The values that steer every roadmap decision.
Even when timelines flex, these principles stay constant. They help every partner trust the plan and the pace.
Community First
Field testing happens alongside community organisations, ensuring launches respect cultural nuance and accessibility needs.
Co-build with Partners
Product councils, roadmap summits, and RapidScreen data rooms keep ministries, NGOs, and enterprises in the driver’s seat.
Transparent Progress
Quarterly releases publish what shipped, what shifted, and what’s next—grounded in data your teams can trust.
Collaborate with us every quarter—in the field and in the cloud.
Structured programmes keep your teams looped into design sprints, governance reviews, and launch playbooks.
Roadmap Council
Bi-monthly working group aligning priorities across ministries, GLCs, NGOs, and private sector innovators.
Dialect Labs
Community-led recording drives, annotation sprints, and inclusive design reviews for Malaysia’s diverse voices.
Security Forum
Joint taskforce with InfoSec leads to pressure-test releases and maintain sovereign-grade governance.
A closed-loop playbook from insight to nationwide rollout.
We align priorities, co-design solutions, measure outcomes, and scale with governance baked in.
01
Share priorities
Highlight journeys that matter—public safety, healthcare, inclusion. We calibrate the backlog together.
02
Co-design pilots
Prototype workflows with Suara practitioners, test dialect performance, and validate compliance criteria.
03
Measure outcomes
Track ROI, service improvements, and policy wins with RapidScreen analytics and quarterly briefings.
04
Scale nationally
Graduate pilots into sovereign infrastructure and community programmes with shared success scorecards.
Ready To Collaborate
Co-build Malaysia’s voice AI roadmap with Suara.
Invite us into your next service initiative, policy programme, or community rollout. Together we’ll design, deploy, and scale sovereign voice solutions that deliver measurable change.